Project description

CRM system for handling customers of a telecommunication company. Several hundred users of the system. Around 100.000 customers entered (2010) into the system and growing. Wide scope of system: handles customers personal data, financial data, hardware data, network configuration data, etc.

Sub-projects:

  • Customer Management System
  • Network Management Tools
  • IT Support Tools
  • Invoicing and Payment Tools
  • Reporting Tools
CRM System for Internetia
Technologies:
SQL (PostgreSQL and MySQL), C++ with MFC, Java with J2EE, Web with GWT and PHP, Perl, JBoss, Symfony, Properl, JasperServer
Services:
Database based on PostgreSQL customized with many internal add-ons, Several different clients for the database, MFC-based Windows client, Web-based clients, Java-based clients
Project Duration:
6 months
Number of Resources / Roles in the Project
1 senior developer